Refund policy

Returns & Exchanges

Each Wound to Soul offering is created with deep intention and care. Because these pieces are often purchased during tender moments, we approach returns with both compassion and clarity.

Physical Products

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, in original condition and in its original packaging. Customer covers return shipping (unless item is damaged). Proof of damage will need to be provided. A replacement or refund will be provided. 

To start a return or any other concerns you can email us support@woundtosoul.com

Digital Products

Due to the nature of digital offerings, all sales are final. If something feels off or you're having trouble accessing your file, please reach out to support@woundtosoul.com. We're to support you. 

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please reach out within 7 days—we’ll make it right.

A Gentle Note

If your purchase no longer feels aligned, especially during a tender season, you’re always welcome to reach out. While we can’t promise refunds on digital items, we will do our best to support you.